CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION AND RETURN CONDITIONS

Cancellation and return of the products ordered by the buyer Regarding; The relevant provisions in the Distance Selling Agreement (“Agreement”) signed between Monami cosmetics and the Buyer remain valid.

These conditions are valid at www.miaklinika.com (“Agreement”). It has been prepared to inform the Site visitors and customers who placed orders ("Buyer") regarding the cancellation and return of the products ordered through the "Site").

The mia clinic on the order you have received. You can return it within 14 days, without opening the box, with customer service approval. After your order reaches our return warehouse, it will be examined and your money will be refunded to your bank after the unopened confirmation is given.

Before receiving the packages that you think were damaged during shipment, open them and check them in front of the cargo company representative. . If there is any damage to the product, do not take delivery of the product by keeping a report with the cargo company. Please remember that if you do not keep a report, you accept that the cargo company has fulfilled its duty fully after the product is received.

There will be no deterioration, breakage, destruction, tearing, use or In cases where such situations are detected and the product is not returned in the same condition as when it was delivered to the customer, the product will not be returned and the price will not be refunded.

If you return the product, your return will be sent to the product company. It will be completed within seven (7) business days from the moment it is received.

After the refund is approved, credit card refunds will be made within five (5) business days. Your bank may not reflect credit card refunds to your account in the same statement period. In this case, you need to call your bank's credit card service.

For product complaints that may arise after the product reaches you, you can email miaklinika@gmail.com  You can reach the customer service representative. If it is determined that the problem is not caused by the user, it will be compensated.